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Privacy Policy

Last updated: May 2025

Adi Vaidya ("we", "us", "our") operates adivaidya.com. This policy explains what personal information we collect, how we use it, and the choices you have. We believe privacy is a right, not a compliance checkbox — so we have written this in plain language rather than legal boilerplate.

1. Information We Collect2. How We Use Your Information3. Data Sharing4. Cookies5. Your Rights6. Health Information7. Security8. Changes to This Policy9. Contact

1. Information We Collect

Information you provide

When you create an account, we collect your name, email address, and password. If you contribute content or post in the community, we store that content and associate it with your account.

Information collected automatically

When you visit Adi Vaidya, we collect standard web analytics data — pages visited, time on site, browser type, and approximate location (country/city level). We use this data to understand how the platform is used and how to improve it. We do not collect precise location data.

Information you choose to share

If you use our AI Assistant, your queries are processed to generate responses. If you share health experiences or join community discussions, you control what personal information you include in those posts.

2. How We Use Your Information

To operate the platform

We use your account information to authenticate you, personalise your experience, and allow you to save preferences and content.

To improve the platform

Aggregated, anonymised analytics data helps us understand which content is most useful, where users encounter problems, and how to prioritise improvements.

To communicate with you

We may email you about account-related matters (password resets, security alerts) and, if you opt in, occasional updates about new content and features. You can unsubscribe from non-essential emails at any time.

3. Data Sharing

We do not sell your data

Adi Vaidya does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service providers

We work with a small number of trusted service providers — for hosting, email delivery, and analytics — who process data on our behalf under strict data processing agreements. They are not permitted to use your data for their own purposes.

Legal requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Adi Vaidya, our users, or the public.

4. Cookies

Essential cookies

We use cookies necessary for the platform to function — session management, authentication, and security. These cannot be disabled without breaking core functionality.

Analytics cookies

We use analytics cookies to understand how visitors use the site. This data is aggregated and anonymised. You can opt out of analytics cookies through your browser settings.

5. Your Rights

Access and correction

You can view and update your account information at any time from your profile settings.

Data deletion

You can request deletion of your account and associated data by contacting us at support@adivaidya.com. We will delete your personal data within 30 days, subject to any legal retention obligations.

Data portability

You can request a copy of the personal data we hold about you in a structured, machine-readable format.

6. Health Information

Sensitive by nature

Adi Vaidya is a platform about health and traditional medicine. Any health information you choose to share in community posts or your profile is voluntary. We treat health-related information with particular care and do not use it for advertising or profiling.

Not medical records

Adi Vaidya is not a medical records system and is not subject to medical records regulations. Do not use this platform to store or share sensitive medical records.

7. Security

How we protect your data

We use industry-standard encryption (TLS) for all data in transit. Passwords are stored using strong one-way hashing. Access to user data is restricted to authorised personnel only.

No system is perfect

While we take security seriously, no internet-based system can guarantee complete security. If you believe your account has been compromised, contact us immediately at support@adivaidya.com.

8. Changes to This Policy

We may update this privacy policy from time to time. When we make significant changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions or requests, contact us at support@adivaidya.com or through our Contact page. We respond to all privacy inquiries within 5 business days.

Questions about your privacy?

Contact us at support@adivaidya.com or through our Contact page.

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